To review detailed shipping information, please click on the following SHIPPING INFORMATION


Please take a few minutes to review our policies and call us if you have any questions.
Lori's Golf Shoppe Contact Us Information

Credit Card

  • Please note that we accept American Express, Discover, Mastercard, Visa, Amazon and Pay Pal.
  • Orders will be charged to your credit card prior to merchandise shipment.
  • Merchandise and/or shipping discounts will be reflected on your actual credit card bill, but not the e-mail confirmation notice.
  • International orders which request shipping to an alternate address other than the billing address must have the alternate address listed with the issuing credit card company. This will be verified along with cardholder name, address, and phone number.

Order Cancellation

Orders may be cancelled at anytime prior to the shipping of your order by:
Email: [email protected]
Phone: 910-575-0995 or toll free 1-866-598-0630
FAX: 910-575-0872

Return Policies

All returns, whether they have been shipped direct from Lori's Golf Shoppe or shipped direct from the manufacturer should be returned to Lori's Golf Shoppe at the following addresses. All returns sent via U.S. Postal Service must be received by:
Lori's Golf Shoppe
Post Office Box 4878
Calabash, NC 28467
Within 75 days from original date of delivery.
Returns sent via FedEx, UPS, or other parcel shipping means must be received by:
Lori's Golf Shoppe
10000 Beach Drive SW
Calabash, NC 28467
Within 75 days from original date of delivery.
Customers are responsible for shipping costs to return merchandise unless damaged or defective.

Click HERE to download a Return Policies form. If you are unable to download this form, you may also include a copy of your packing list or invoice with your returned merchandise.
  • Returns RECEIVED after 75 days from the original delivery date will count towards merchandise exchange or store credit only, less the shipping and handling costs.
  • Returns are recommended through UPS, Fed-Ex, or via the U.S. Postal Service Registered or Delivery Confirmation, so you may track the return. For your protection against loss, we recommend that you insure merchandise for its full value.
  • Insurance - Please insure the shipment for your own protection and keep your receipts until we confirm that we have received the merchandise and it is in new condition. If the shipment is damaged in transit, we cannot accept it as a return and you will need to seek reimbursement from the shipper, e.g., UPS or USPS.

Return Credit Policies

  • Credits will be issued within 10-14 days of receipt of your return for returns received within 30 days from the original date of delivery.
  • Credits will be issued back to your original payment method, i.e., Visa, Discover, MasterCard, American Express,PayPal or Amazon.
  • Credits will include the original amount paid for the merchandise less any discounts and / or shipping and handling costs (which are not refundable).
  • Shipping and handling charges are not refundable.


  • Exchanges are processed immediately upon return.
  • On your return paperwork, please let us know which item(s) you would like to return. If you are returning for an exchange, please note the new size, color, or item that you would like to receive.
  • If you want to both return for a refund AND exchange items, from your order- the total of your returned merchandise will be calculated based on the original price of the item less any applicable discounts, and credited immediately, and the exchanges will be processed and shipped.
  • For even exchanges, no added shipping costs will be charged and there will be no additional billing.
  • For exchanges that exceed your return merchandise total, please authorize us to use your previous order’s billing information, on your return paperwork. Contact us via email or phone with a change to any payment or shipping information.
  • If you need to exchange, and it is time sensitive, please contact us by phone or email: Email: [email protected] or Phone: 910-575-0995 or toll free 1-866-598-0630

Store Privacy Policies

  • Our site is secure, however if you feel safer giving your credit card information by phone, please call us at 910-575-0995, toll free 1-866-598-0630, or FAX your order to 910-575-0872.
  • Personal information such as name, address, phone, or e-mail will never be provided to any outside companies and is strictly for the use of Lori's Golf Shoppe to process your order.
  • For more detailed information, click HERE


  • We collect state sales tax when the shipping address is within North Carolina (6.75%).
  • Sales tax will not be charged on orders purchased outside of North Carolina.
  • Purchaser is responsible for taxes, duties, and/or fees to the state or country where the merchandise is being delivered. Please contact your local tax and/or customs office if you need additional information regarding this.


  • Merchandise should be inspected carefully upon receipt.
  • We offer a 30 day in-house warranty against manufacturer defects.
  • Please contact us by phone if you have any problems after 30 days and we will make every effort to resolve the problem.

Defective Merchandise

  • If you receive defective merchandise, let us know within 5 business days.
  • You can then return it and you will be credited for the full amount of purchase.
  • Return shipping will be arranged through the supplier or ourselves.